Privacy Policy
At Nellikka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide while using our waste management platform.
01 Information We Collect
We may collect the following information:
- Name, address, and contact details
- User account information
- Waste collection and service records
- Location details related to waste collection points
- Feedback, complaints, and service requests
02 How We Use Your Information
The information collected is used to:
- Manage and track waste collection services
- Schedule and monitor waste pickups
- Improve service quality and operational efficiency
- Respond to customer inquiries and complaints
- Generate reports required by local authorities and waste management agencies
03 Data Protection
We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.
04 Information Sharing
Nellikka does not sell or rent your personal information. Information may be shared only with authorized waste management agencies, municipal authorities, or service providers when necessary to deliver services or comply with legal requirements.
05 Cookies and Website Usage
Our website may use cookies and analytics tools to improve user experience and monitor website performance. These technologies do not collect sensitive personal information.
06 Your Rights
You may request access to, correction of, or updates to your personal information by contacting us through the details provided on our website.
07 Changes to This Policy
Nellikka may update this Privacy Policy from time to time. Any changes will be posted on this page.